Privacy Policy

Updated 2023

This Privacy Policy is incorporated by reference into the Terms of Use of The terms “Milsat Technologies Limited, “Milsat” “We,” “Our” and “us” include its affiliates and subsidiaries. The Privacy Policy explains your privacy rights and how Milsat may: collect, use, store, protect and disclose the information we obtain through the use of Milsat Services.
This Privacy Policy guides your use of our website: (“the Website”) and your rights regarding our collection, use, storage and protection of your data when you visit, access, browse through and/or use our Website or Services; including but not limited to mobile applications and digital platforms. Your privacy is important to us.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as name, address, email address, passwords, payment information, phone number, and banking information. We do not consider Personal Information to include information that has been de-identified so that it does not allow a third party to easily identify a specific individual.
“User” means an individual who uses the Services or accesses the website and has agreed to the terms of use.


For purposes of this Policy, “Personal Information” is any information that identifies, relates to, or describes, directly or indirectly, an individual or household.
In the course of operating the website, we collect Personal Information, which we use for typical business and commercial purposes (including compliance with legal obligations and use for auditing, security, and anti-fraud purposes) and for other purposes as described below.
This Privacy Policy applies to We do not exercise control over the sites displayed or linked from within our various services. These other sites may place their cookies, or other files on your computer, collect data or solicit personal information from you. We do not control these third-party websites and we are not responsible for their privacy statements. Please consult such third parties’ privacy statements.
Information You Give Us. In offering our services, we may process your personal information. Personal information means any information about an individual from which that person can be directly or indirectly identified.

The personal information may include:

  • Your full name;
  • Your email address;
  • Your address;
  • Your telephone number;
  • The domain name of the Internet service provider (ISP);
  • Date and time of your visits to our Website;
  • Login email addresses and passwords;
  • IP address; and

Information Other Users Provide about You. Other users may provide us with your identifiers (such as your email address) or other information to invite you to use or share content from with you. In this case, we will use the information for the purposes for which it was provided.

Other Information We Collect. We also may collect other information about you, your device, or your use of the services in ways that we describe to you at the point of collection or otherwise with your consent. You may choose not to provide us with certain types of information but doing so may affect your ability to use some of the services on

Information We Get from Your Use of In addition to the information you provide when you use the website, we keep track of information about how you have used the Service, like when you open one of our emails or whether you viewed and interacted with certain content (collectively, “Usage Information”). We use this information to provide and improve our products and services, tailor your experience on and across our websites and other services, tailor our marketing efforts, and create aggregate internal reports on website usage and activity, such as views of certain pages and services in demand. Usage Information includes:

  • Device Information. We collect device-specific information (such as your hardware model, operating system version, and unique device identifiers).
  • Browsing Information This includes the URL that referred you to, the areas within the website that you visit, and the time of day of your visit.
  • IP Address. An IP address is a string of numbers associated with the device you use to access the Internet.
  • Location Information. Many mobile devices permit applications to access real-time geo-location information. We may collect and use such information with your consent when you use our websites. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points, and cell towers and provide geo-location information.
  • Inferences from the information listed above We may use the information listed above to draw inferences about your preferences to provide better products and services.

Automatic Collection of Information from Cookies and Other Technology. We use various technologies to collect and store information when you visit or use, which we use for the same purposes as Usage Information to help us improve our websites and communications. This automatic information collection may include using cookies or similar technologies to identify your browser or device:

  • Cookies. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
    Most browsers will tell you how to stop accepting new cookies, how to receive notifications of new cookies, and how to disable existing cookies. For more information about cookies and how to disable them or restrict the categories of cookies you wish to accept, you can consult the information at
    Please note that without cookies, you may not be able to take full advantage of all of the functions on

Your rights. You, as a data subject, have certain rights under the law. These include the right to:

  • access personal data we hold about you by making a request;
  • rectify such information where you believe it to be inaccurate;
  • restrict the processing of your data in certain circumstances;
  • object to the processing of your data where we intend to process such data for marketing purposes;
  • request the erasure of your data (also known as the right to be forgotten);
  • withdraw your consent to the processing of your data; and
  • complain with a relevant authority, where you have reason to believe that we have violated the term(s) of this Notice. (You may complain or seek redress from us within 30 days from the time you first detected the alleged violation.).
    You may seek to exercise any of the above rights at any time by sending an email to us via

The supervisory authority is the Nigerian Data Protection Bureau (NDPB), and you can send your complaint via email to

Marketing and Communication We only send marketing/newsletter communications to you with your consent. You may choose to opt-out of our marketing/newsletter emails by clicking on the ‘unsubscribe' button at the bottom of the page.

Within Our Organization. We may share any of your Personal Information with parents, subsidiaries, joint venture partners, and other entities under common control subject to this Privacy Policy.

Legal and Similar Disclosures. We may disclose Personal Information about you to law enforcement, the courts, our advisors, attorneys, and others who participate in the legal process, if necessary to do so by law or based on our good-faith belief that it is necessary to enforce or apply our contracts, conform, or comply with the law or is necessary to protect us, the users of the websites, or others.

Otherwise with Your Consent or At Your Direction. In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.


We take steps to ensure that your information is treated securely and per this Privacy Policy. Unfortunately, the internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.
By using or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the website. If we learn of a security system breach, we may attempt to notify you electronically by posting a notice on or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at.


No one under the age of 13 is authorized to submit any information, including Personal Information, on Under no circumstances may anyone under the age of 13 use the Service.
If you learn that your child has provided us with Personal Information without your consent, you may alert us at, If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.


If you have any questions or concerns about this Privacy Policy or the use of your information, or to modify or update any information we have received, please contact

Data Retention. We will retain your information for as long as needed to provide you with our Service and as permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Account Deactivation and Deletion. If you no longer desire to use the services on the website, you may deactivate or delete your account by sending us an email at Deactivating your account puts your account on hold and is the same as you telling us not to delete any information because you might want to reactivate your account at some point in the future. When you delete an account, you are requesting that your account and the information stored therein be permanently deleted from our database. You should only delete your account if you are sure you never want to reactivate it. Please note that certain data you have provided may continue to exist in aggregate form that cannot be used to identify you.


We may revise this Privacy Policy, so review it periodically.

Posting of Revised Privacy Policy. We may update this privacy policy to reflect changes to our information practices. If we make any change in how we use Personal Information we will notify you by email (sent to the e-mail address specified in your account) or using a notice on the website before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

New Uses of Personal Information. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.